From 3aa8b1dd6e0f504ef83da99f8c9cdb2532f948f5 Mon Sep 17 00:00:00 2001 From: Rob Austein Date: Sun, 13 Sep 2020 23:10:21 +0000 Subject: Initial conversion pass --- raw-wiki-dump/TracSupport.md | 19 +++++++++++++++++++ 1 file changed, 19 insertions(+) create mode 100644 raw-wiki-dump/TracSupport.md (limited to 'raw-wiki-dump/TracSupport.md') diff --git a/raw-wiki-dump/TracSupport.md b/raw-wiki-dump/TracSupport.md new file mode 100644 index 0000000..c8a1821 --- /dev/null +++ b/raw-wiki-dump/TracSupport.md @@ -0,0 +1,19 @@ +# Trac Support + +Like in most [open source projects], Trac support is available primarily through the [trac:MailingList mailing list] and the [trac: project wiki]. Both are maintained by the trac community. The [trac: project wiki](http://www.opensource.org/) is the authoritative source for the TracGuide, consisting of the administrator and user guides for Trac. + +There is an [trac:IrcChannel IRC channel] where online users can help out. Much of the 'live' development discussions also happen there. + +You can search questions tagged with `trac` on [SO:tagged/trac Stack Overflow]. + +Before you start a new support query, make sure you have done the appropriate searching: + + * in the project's [trac:TracFaq FAQ] + * in past messages to the [Trac Users Mailing List](http://groups.google.com/group/trac-users) + * in the Trac ticket system, using either a [trac:search:?q=&ticket=on&wiki=on full search] or a [trac:query: ticket query]. + + +Please **don't** create a ticket in trac.egdewall.org to ask a Trac support question. Only use it when you face a *real* and *new* bug in Trac, and do so only after having read the [trac:NewTicketGuidelines NewTicketGuidelines]. The more a bug report or enhancement request complies with those guidelines, the higher the chances are that it will be fixed or implemented promptly! + +---- +See also: [trac:MailingList], [trac:TracTroubleshooting], [trac:CommercialServices] -- cgit v1.2.3