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Diffstat (limited to 'raw-wiki-dump/TracSupport')
| -rw-r--r-- | raw-wiki-dump/TracSupport | 17 |
1 files changed, 17 insertions, 0 deletions
diff --git a/raw-wiki-dump/TracSupport b/raw-wiki-dump/TracSupport new file mode 100644 index 0000000..5f9b6ed --- /dev/null +++ b/raw-wiki-dump/TracSupport @@ -0,0 +1,17 @@ += Trac Support = + +Like in most [http://www.opensource.org/ open source projects], Trac support is available primarily through the [trac:MailingList mailing list] and the [trac: project wiki]. Both are maintained by the trac community. The [trac: project wiki] is the authoritative source for the TracGuide, consisting of the administrator and user guides for Trac. + +There is an [trac:IrcChannel IRC channel] where online users can help out. Much of the 'live' development discussions also happen there. + +You can search questions tagged with `trac` on [SO:tagged/trac Stack Overflow]. + +Before you start a new support query, make sure you have done the appropriate searching: + * in the project's [trac:TracFaq FAQ] + * in past messages to the [http://groups.google.com/group/trac-users Trac Users Mailing List] + * in the Trac ticket system, using either a [trac:search:?q=&ticket=on&wiki=on full search] or a [trac:query: ticket query]. + +Please '''don't''' create a ticket in trac.egdewall.org to ask a Trac support question. Only use it when you face a ''real'' and ''new'' bug in Trac, and do so only after having read the [trac:NewTicketGuidelines NewTicketGuidelines]. The more a bug report or enhancement request complies with those guidelines, the higher the chances are that it will be fixed or implemented promptly! + +---- +See also: [trac:MailingList], [trac:TracTroubleshooting], [trac:CommercialServices] |